Dear customers,

due to the new tariff regulations taking effect from August 29th, Japan Post has announced a temporary suspension of service for shipments to the United States. We will place all shipments on hold until clear guidelines are provided by Japan Post and US Customs, starting August 27th.

Please note that this is a temporary measure, and the issue will be resolved in the coming days. We will hold your merchandise for as long as needed, and of course we will keep you updated on any significant changes.

You can contact us at info@anime-export.com for any info related to your shipment(s).

About shipping in Japan

To our valued customers,

Starting from October 1st, 2023, in line with the new regulations, a 10% consumption tax will be applied to all products shipped within Japan. Please note the following key points:

  • The 10% consumption tax will be added to the shipping cost, and not at the time of order payment, for orders with a delivery address in Japan.
  • This tax is applicable all status in Japan including foreign students, residents working holidays and visitors.
  • Customers will be notified when this tax has been applied to their order on the order page.

For addresses in Japan that are forwarding companies, the consumption tax will not be applied. We reserve the right to request additional supporting documents if necessary or if requested by the tax office, in order to exempt a shipment in Japan from taxes.

We appreciate your understanding and cooperation. Should you have any questions, please feel free to reach out to our customer service team.

Thank you for your continued support.

Our customer services

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