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Contact Us
Please be polite and respectful. Thank you!
PLEASE NOTE Fields marked with a star (*) are mandatory.
Customer service hours are 9:00 to 18:30 Monday to Friday, excluding National Holidays.
We will give priority to enquiries for orders/shipments first. To avoid delays please take time to read the instructions in the mail and on the website.
For more information please visit the FAQ
Notre service client est disponible en francais.
Nuestro Servicio de Atención al Cliente ahora también en español.
Il nostro servizio clienti è da oggi disponibile in italiano
-- Japan Post Update --
Dear customers,
we are happy to announce you that from June 1st, EMS shipping to Oceania, North America, Central America and Middle East will finally restart!
Japan Post will apply a temporary "Emergency surcharge" for all EMS shipments starting on June 1st, 2021.
You can see the new shipping prices here:
